Telecom Sector Skill Council

In their essential form, NOS describe functions, standards of performance and knowledge/understanding. A set of NOS, aligned to a certain job role along with their NSQF level form a "Qualification Pack". The Qualification Packs are divided as per the four sub-sectors and can be used for creation of curriculum and assessments. 45 Qualification Packs (Service Providers, Network Management, Handset Segment & Passive Infrastructure) have been approved and are live on our website.

National Occupational Standards (NOS) are:


National because they are applicable to every part of India.

Occupational because they describe the performance required of an individual when carrying out certain functions in the workplace.

Standards because they are set by the industry and are statements of effective performance, which have been agreed upon by a representative sample of employers and other stakeholders.

National Occupational Standards (NOS) specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding he/she needs to meet that standard consistently. Essentially NOS are benchmarks of good practice.

The developing usage of NOS also reflects the current desire of industries to agree to national standards of competence, descriptions of skills, and a common ‘vocabulary’ among trainees, employers and training providers.


Stages in development of NOS:


Occupational Mapping: Identify key stakeholders in the telecom sector and understand their organizational structure.

Functional Analysis: Analyze the activities individuals are expected to do as part of their job and identify outcomes that these individuals should achieve.

Development of NOS: It incorporates performance criteria, together with knowledge, understanding and skills pertaining to a job.

Approval of NOS: It will be validated by small, medium and large industry players (minimum 10 employers per category), and then by Qualification Ratification Committee (QRC) at NSDC.

Supporting the Implementation of NOS: All key stakeholders willdrive the validation and implementation of NOS.

Maintain relevance and currency of NOS: It will be developed taking into account current industry requirements. Periodic review will be done to maintain currency of occupational standard.


BRIEF JOB DESCRIPTION OF 45 JOB ROLES


 

LIST OF 45 JOB ROLES – TSSC

 

Sr No

Job Role

Segment

NSQF

Level

Education/ Qualification

1

 

Customer Care Executive (Call Centre)

Individuals at this job provide customer service support to an organization by interacting with their customers over the phone. They also handle, follow and resolve customer’s queries, requests and complaints in a timely manner.

Key Activities

1. Attend/Make customer calls

2. Resolving customer query, request, complaint

3. Develop customer relationship

4. Report and review

5. Proactive selling

Service Provider

4

- 10+2 or equivalent

- Graduate in any stream

2.

Customer Care Executive (Relationship Centre)

Individuals at this job provide customer service by handling, following and resolving walk-in customer’s queries, requests and complaints and proactively recommend/sell organization’s products and services.

Key Activities

1. Shop/Showroom/Outlet and self-management

2. Sell, up-sell and cross-sell

3. Service desk and customer management

4. Monitor and analyze self-performance

5. Data expertise

 

Service Provider

4

- 10+2 or equivalent

- Graduate in any stream

3.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Field Sales Executive (FSE)

Individual at this job visits retail outlets to deliver prepaid telecom products/services to retailers, as per daily Route/Beat Plan. Individual is also responsible to achieve monthly revenue target, increase width and depth of distribution, adhere to

process compliance for new customer enrollment and increase customer base.

Key Activities

1. Pre-sales preparation

2. Increase customer base and revenue

3. Increase distribution width

4. Process compliance

5. Data expertise

Service Provider

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

- 10+2 or equivalent

- Graduate in any stream

4

Territory Sales Manager (Prepaid)

Individual at this job is responsible for distribution expansion and coordination with urban distributors i.e. multi brand distributors, to achieve sales targets in assigned territory; achieving revenue target; people development; channel management; retailer education; range selling; increasing customer base and process compliance. (Rural Distributor) - Individual at this job is responsible for similar activities but with rural i.e. company specific distributors.

Key Activities

1. Manage distributor

2. Increase revenue and market share

3. Distribution expansion

4. Process adherence

 

Service Provider

7

- Graduate in any stream

 

5

Sales Executive (Broadband)

This role is outsourced to a channel partner such as a Consultancy/DSA. Individual at this job identifies the prospect (potential buyer) and sells broadband/landline services to them.

Key Activities

1. Daily sales planning and preparation

2. New customer enrollment by door knocking

3. Activities for lead generation

4. Process Compliance for broadband subscriptions

Service Provider

4

- Graduate in any stream

6.

Broadband Technician

Broadband Technician is responsible for installation, configuration and testing of CPE (modem, routers and switches) for broadband access. He also establishes connectivity between CPE and end-user device (CPU, Laptop, tablets, Smart/IP TV etc.) at customer premises and carries out basic trouble-shooting for identifying, localizing & rectifying cable, connectivity and equipment fault in coordination with NOC.

Key Activities

1. Cable/system wiring and equipment installation at customer premises

2. Configuration of equipment and establishing Broadband connectivity

3. Trouble-shoot to localize and rectify faults

4. UPS installation & Domestic Power Supply checks

Passive Infrastructure

4

- 10+2 or equivalent

 

7.

Territory Sales Manager (Broadband)

Individual at this job manages and supervises DSAs activities and achievement of sales targets, in the assigned territory; enhances average revenue per user (ARPU) and customer base; channel development and process compliance.

Key Activities

1. Managing DSA and retail channel

2. Managing modern trade

3. Increase revenue and customer base

4. Compliance to processes

Service Provider

7

- Graduate in any stream

8

Distributor Sales Representative

Individual in this role needs to generate sales for mobile handset &related accessories, steer sales as per organization’s target matrix, increase width &depth of distribution and work in a specified area as per the Beat Plan &Route Plan. Individual is also responsible for handling/escalating retailer’s complaints & queries as per the organizational policies and must be able to handle cash related transactions.

Key Activities

1. Pre-Planning

2. Manage retailer relationship to achieve sales targets

3. Educate retailer’s counter sales person

4. Process compliance

Handset

 

4

- 10+2 or equivalent

- Graduate in any stream

9

In-Store Promoter

Individual at this job demonstrates and highlights the product FAB (Features, Advantages & Benefits) to walk-in customers; offers them the opportunity to touch and feel the product(s) on display; respond to queries on product and services.

Key Activities

1. Managing the counter

2. Sale and promotion of handsets

3. Daily reporting

Handset

 

4

- 10+2 or equivalent

- Graduate in any stream

10

Customer Care Executive (Repair Centre)

Individuals at this job provide customer service support by interacting with walk-in customers. They also handle, follow-up and resolve customer’s queries, requests and complaints, in a timely manner.

Key Activities

1.Managing queries / complaints of walk-in customers

2. Identify issues and troubleshoot

3. Co-ordination for replacement/repair

Handset

 

4

- 10+2 or equivalent

- Graduate in any stream

11

Handset Repair Engineer (Level II)

Individual in this role is responsible for performing handset repair including hardware and software components and testing the handset for adequacy post repair.

Key Activities

1. Perform handset repair- hardware

2. Perform handset repair- software

3. Perform tablet repair- hardware & software

 

Handset

 

4

- 10+2 /ITI

12

Telecom Terminal Equipment Application Developer (Android)

Telecom Terminal Equipment Application Developer is responsible for creating customized Applications for Android platform that can be used by Smartphone or Tablets running on Android Operating System. Developer creates User Interfaces, writes business logics for events, activities and business logic defined by the app. The Developer also performs unit tests for the codes written and also ensures that adequate security measures are taken to protect valuable data used in the app by unauthorized external agents.

Key Activities

1. Setting up Android Application Development

environment & creating User Interface

2. Creating Android VAS Application

3. Creating Applications for Android Tablets

4. Testing and Publishing Android Applications

Handset

 

4

- 10+2 or equivalent

- Graduate in any stream

13

Telecom Terminal Equipment Application Developer (Native)

Native Mobile Application Developer is responsible for creating customized Applications for any Mobile platform that can be used by Smartphone or Tablets running on iOS, Android, Blackberry and Windows 8x Operating Systems. Application Developer creates User Interfaces, writes business logics for events, activities and value added services for apps. The Application Developer also performs unit tests for the codes written and also ensures that adequate security measures are taken to protect valuable data used in the app by unauthorized external agents.

Key Activities

1. Programming in HTML5 with JavaScript and CSS3

2. Developing Native Apps Using HTML5 and JavaScript

3. Testing and Publishing Phone Applications

 

Handset

 

4

- 10+2 or equivalent

- Graduate in any stream

14

Tower Technician

Tower Technician is responsible for the overall up-time of the site. He is to undertake on-site preventing and corrective maintenance and should be able to react to the alarms/alerts and take appropriate actions to mitigate the issue, and if required, escalate the issues to his superiors. He is to account for onsite equipment’s, spares and diesel storage/filling and maintain appropriate records. He is responsible for overall hygiene of the site.

Key Activities

1. Site hygiene

2. Preventive Maintenance

3. Site Management

4. Task reporting

5. Corrective Maintenance

Passive Infrastructure

 

4

10+2/ITI

15

Cluster-in Charge

Individual at this job needs to ensure increase in site up-time and reduce energy cost; monitor preventive maintenance, corrective maintenance and on-site repair, through regular site visits and audits; maintain hygiene of the tower site; train site technicians; develop healthy relationship with landlords & vendors and handle all types of issues/fault on site.

Key Activities

1. Maintain site hygiene

2. Maintain site up-time

3. OPEX management

4. Identify and resolve issues

Passive Infrastructure

 

5

-   ITI/ Diploma in Electricals/Mechanical

-   Graduate in Science

16

Cluster Manager

Individual at this job is responsible for providing uninterrupted infra services to operators in cluster; ensure optimum utilization of resources; efficiency in reducing energy and other operational costs; delight customer by ensuring high up- time per mobile tower is maintained; adherence to compliance/performance parameters; technical training of team and a holistic technical approach towards the entire infrastructure present at cell sites/mobile towers.

Key Activities

1. Reduce repair, maintenance and service cost per cell site

2. Maintain cell site up-time & alarm automation

3. Quality assurance and cell site audit compliance

4. Governance meeting with vendors

5. Employee Health & Safety

6. Team development

Passive Infrastructure

 

6

-ITI/Diploma or equivalent

- Graduate in Science

17

Field Maintenance Engineer

FM engineer is responsible for coordinating with the NOC and transmission team to ensure fault free network through periodic maintenance activities and assisting in fault management in case of fault occurrence at radio locations. He is also responsible for accepting new sites from Projects team and ensuring completion of upgrade/ change activities as required.

Key Activities

1. Undertake site acceptance testing

2. Perform preventive maintenance at radiolocations

3. Perform change management at radiolocations

4. Perform corrective maintenance/ fault management at radio locations

Network Management

 

5

-ITI/Diploma

-B.Tech (Electronics, CS, IT and related field)

18

Infrastructure Engineer

Infrastructure engineer is responsible for ensuring site uptime through preventive and corrective maintenance of passive infrastructure at sites. He also coordinates infrastructure upgradation activities and ensures timely payments of rent, diesel and electricity charges after validating the vendor bills.

Key Activities

1. Perform preventive maintenance of Passive Infrastructure equipments at radio locations

2. Perform corrective maintenance/ fault management of Passive Infrastructure at radiolocations

3. Undertake upgradation of Passive Infrastructure at radio locations

4. Undertake other operational activities at radio sites

Network Management

 

5

-ITI/Diploma

-B.Tech (Mechanical, Electrical, Civil and related field)

19

BSS Support Engineer

BSS/ BTS Support engineer is responsible for ensuring network uptime through preventive maintenance of BSC sites and effective fault management in case of fault occurrence. He also assists field engineers in performing their assigned activities at BTS locations.

Key Activities

1. Perform preventive maintenance at BSC locations

2. Perform corrective maintenance/ fault management at BSC locations

3. Undertake Change management at BSC locations

4. Analyze BSS performance reports, suggest maintenance activities and assist on- field team during critical faults/ upgrades

Network Management

 

6

-Diploma/ B.Tech( Electronics, Computer Science, IT and related field)

-M.Tech

20

Transmission Engineer

Transmission Engineer is responsible for maintaining uptime and quality of the network (both media & equipment) segment assigned to him by undertaking periodic preventive maintenance activities. He is to also ensure effective fault management in case of fault occurrence and periodically carry out upgrade, capacity augmentation activities as per transmission plan with no/ minimal disruption of services.

Key Activities

1. Coordinate preventive maintenance of Transmission nodes

2. Coordinate fault management of Transmission nodes

3. Undertake upgrade, capacity augmentation and addition/ deletion of new nodes in Transmission network

Network Management

 

6

-Diploma

-B.Tech (Electronics, Computer Science, IT and related field)

-Worked as LOS surveyor for minimum 2-3 years.

21

Core Engineer

Core engineer is responsible for error free performance of radio and data core nodes through preventive maintenance and effective fault management in case of fault occurrence. He is also responsible for performing upgrade, configuration change activities and for carrying out Point of interconnect testing for customers.

Key Activities

1. Perform preventive maintenance at Core nodes

2. Perform corrective maintenance/ fault management at Core nodes

3. Undertake upgrade, capacity augmentation and configuration change activities at Core nodes

4. Undertake Point of Interconnect testing

Network Management

6

-Diploma/ B.Tech( Electronics, Computer Science, IT and related field)

-M.Tech

22

Fault Management Engineer

Fault management engineer is responsible for monitoring network from NOC location and maintaining network uptime by ensuring that faults are effectively resolved within shortest period of time. He is also responsible for directing and coordinating with the field team to carry out corrective/ change activities on site in case field support is required.

Key Activities

1. Undertake fault rectification

2. Undertake configuration changes, upgrades and node back-up activities

 

Network Management

5

-ITI or Diploma (Electronics, Computer Science, IT and related field)

- B. Tech (Electronics, Computer Science, IT and related field)

23

Product Specialist Engineer

Product Specialist engineer is responsible for supporting field teams in prompt restoration of services in case of critical and emergency faults. He also supports roll-out of critical upgrades and new technologies and provides trainings/ reading material to ensure competence building in technical staff and customers.

Key Activities

1. Rectify critical faults

2. Assist in upgrades and new technology roll-out

3. Train field team and customers

Network Management

5

- B. Tech (Electronics, Computer Science, IT and related field)

-M. tech

24

 

Network Management Engineer

A Network Management Engineer (NME) is responsible for provisioning end to end circuit, monitoring and reporting the health of network element from a centralized server.

Key Activities

1. Provisioning of SDH equipment

2. Provisioning of DWDM equipment

3. Provisioning of L2 equipment

4. Monitoring and Reporting the status of SDH,DWDM, L2 equipment

Network Management

 

5

-Diploma

-BE/B.Tech (CSE/ECE/ EEE)

25

Optical Fiber Technician

Optical fibre technician is responsible for maintaining uptime and quality of the network segment (both optical media & equipment) assigned to him by undertaking periodic preventive maintenance activities and ensuring effective fault management in case of fault occurrence. He is also required to coordinate activities for installation and commissioning of Optical Fibre Cable (OFC) as per the route plan.

Key Activities

1. Co-ordinate Installation & Commissioning of Optical fiber cables (OFC)

2. Undertake Condition based Maintenance & Planned repair activities

3. Perform corrective maintenance/ restoration of optical fault

Network Management

 

4

-Class VIII

-ITI/Diploma/B.Tech (any field)

26

Optical Fiber Splicer

Optical fibre splicer is responsible for ensuring efficient splicing of the optical fibre cables and supports in optical fibre installation and in carrying out fibre testing using Optical Time Domain Reflectometer (OTDR) and power meter.

Key Activities

1. Undertake splicing of optical fiber

2. Installation & Commissioning of Optical fiber cables (OFC)

 

Network Management

 

3

-Class VIII

-ITI/ Diploma/ B.Tech (any field)

27

Installation Engineer L2 & L3

An Installation engineer is responsible for installing SDH DWDM equipment in the site and carrying out site acceptance testing. As an optional responsibility the engineer may need to undertake commissioning of the site based on network topology.

Key Activities

1. Installation of SDH, DWDM/L2, L3 equipment

2. Undertake Acceptance Testing of L2 & L3 equipment

3. Commissioning of L2 & L3 equipment

Network Management

 

5

-BE/B.Tech (CSE/ECE/EEE)

-0-4 Years hand on experience in installation of SDH, DWDM, L2, L3 equipment.

28

Installation Engineer – SDH & DWDM

An Installation engineer is responsible for installing SDH DWDM equipment in the site and carrying out site acceptance testing. As an optional responsibility the engineer may need to undertake commissioning of the site based on network topology.

Key Activities

1. Installation of SDH, DWDM/ L2, L3 equipment

2. Acceptance Testing of SDH, DWDM equipment

3. Commissioning of SDH, DWDM equipment

 

Network Management

 

5

-BE/B.Tech (CSE/ECE/EEE)

-0-4 Years hand on experience in installation of SDH, DWDM, L2, L3 equipment.

29

e-Waste collector :-Individuals at this job are responsible to collect e-waste from retailers, repair shops and other unorganized stakeholders. Also responsible for promoting the importance of e-waste management and ill effects of improper handling of the e-waste and then collecting required information. The responsibility also encompasses the transportation of the collected e-waste to the central warehouse by packaging the e-waste, labeling and maintaining the log record.

Key Activities

1. Promotion of e-waste disposal

2. Collection, transportation & storage of e-waste

 

Handset

 

3

-Preferably 5th Standard Pass

30

R F Site Surveyor: - Individual in this role is responsible for identification of site location, estimation of tower height and determination of antenna height and direction as per clutter.

Key Activities

1. Identify site location.

2. Determine tower height.

3. Determine height and direction of antenna as per clutter type.

 

Passive Infrastructure

 

4

-Preferably 10+2

-B.Tech in ECE

31

ICT Engineer : - ICT Engineer is responsible for installing and ensuring uptime of the assigned ICT node/network segment, by undertaking preventive maintenance fault management activities, upgrades, capacity augmentation, configuration changes and Point of Interconnect testing with minimal disruption of services.

Key Activities

1. Perform preventive maintenance at ICT nodes.

2. Perform Corrective maintenance/Fault Management at ICT nodes.

3. Undertake upgrade, capacity augmentation and configuration change activities.

4. Undertaking of POI.

Network Management

 

6

-Graduate in Science/ Engineering/ Technology/ Electronics,

Computer Science and IT

32

ICT Technician : - : Individual in this role is responsible to maintain the ICT Nodes/installations live on 24x7 basis, observe and repair Level-1 faults/issues in installed ICT equipment at site, carry out specified preventive and corrective maintenance procedures and report relevant network incidents to the supervisor in time for information as well as response. ICT or Information &

Communication Technology refers to NodeB/eNodeB, IP and TDM transmission equipment, IP and Packet Core switch, Cloud and Data Centre equipments

Key Activities

1. Perform preventive maintenance at ICT nodes.

2. Perform Corrective maintenance/Fault Management at ICT nodes.

3. Undertake upgrade, capacity augmentation and configuration change activities.

4. Undertaking of POI Performance Criteria As described in the relevant OS units

Network Management

 

4

-10+2 or ITI diploma I n Electronics, Computer Science, IT or related fields.

-Graduate in Science/Engineering/Technology-

Electronics, Computer Science,IT or related fields

33

Grass Root Telecom Provider (GRTP) : - : Individual in this role is responsible to keep ONT site operational on 24x7 basis; maintain and repair basic faults/issues at ONT site; promote use of devices among local population and provide services.

Key Activities

1. Site security and hygiene.

2. Preventive maintenance.

3. Promote use of devices and provide services.

Network Management

 

4

-Preferably 10+2

34

Telecom Board Bring-Up Engineer :- This role is about dealing with industry standard practices, flows and tools involved in assembly, test, debug, and enablement of Hardware boards and make them ready for system integration and commissioning.

Key Activities

1. Telecom PCB Assembly and Testing

2. Hardware- Software Bring-Up Engineer

3. PCB Repair and Maintenance Engineer

Handset

 

3

-10th Pass

-B.Tech (Electronics, Electrical, Instrumentation, Computer ,Telecom

35

Telecom Embedded Hardware Developer: - This job requires the individual to be analytical and be able to handle high-pressure situations to successfully perform the assigned responsibilities. He should have basic knowledge of electronics, embedded programming, written and oral communication skills and should be able to apply practical judgment to successfully perform the assigned responsibilities.

Key Activities

1. Embedded Hardware Developer

2. Embedded Firmware Developer

 

Handset

 

4

-Diploma (Electrical, Electronics, Computer Science)

-Graduate

(Electrical, Electronics, Computer Science)

36

Telecom Network Security Technician: - The Network Security Technician is responsible for the implementation, maintenance, and integration of WAN, LAN and server architecture. This individual is also responsible for implementation and administration of network security hardware and software, enforcing the network security policy and complying with requirements of external security audits and recommendations.

Key Activities

1. Network Administration

2. Network & Data Security

Network Management

 

4

-ITI (IT related streams)

-B.Tech (Electronics, Computer Science and IT)

37

Drive Test Engineer: - Drive Test engineer is responsible for checking the network performance of the cell site by measuring the parameters using fixed/ portable test/ measuring equipment. He is also expected to record and analyse the measured data, which can be further used for improving the cell site performance.

Key Activities

1. Tower site verification and preparation for drive test

 2.Tower site performance measurement and parameter recording

3.Tower site data analysis and reporting

4. Tower site optimization and troubleshooting

5. Health & Safety

Network Management

5

-ITI/Diploma

38

Outside plant fiber installation, testing and commissioning supervisor: - OSP Installation, testing and commissioning supervisor is responsible for on-site optical fiber installation activities and is expected to adhere to the best practices for optical splicing, testing and safety compliances/measures on the field

Key Activities

1. Handling Fiber constructs, performance and selection criteria

2. Fiber connectorisation, splicing and first level checks

3. Outside plant cable installation procedures and practices

4. Preparing cables for termination and splicing

5. Outside plant fiber testing and troubleshooting

6. Work safety practices with fiber optics

Network Management

 5

- 10+2 or OFT (Optical Fiber Technician) QP certified with one-year experience.

39

Telecom Surface Mount Technology Technician: - Telecom SMT Technician handles all stages of SMT production line processes, including QA and re-work to address defects.

Key Activities

1. Screen printing of telecom boards

2. Component placement on telecom boards

3. Re-flow soldering on telecom boards

4. Cleaning and inspection of telecom boards

5.Health and safety

Handset

4

-ITI

40

Line Assembler - Telecom Products: - Line assembler is responsible for assembly of handsets and telecom equipment at various stages of the production/ assembly line operations adhering to the stages/ process which are pre-defined.

Key Activities

1. Preparing workspace for assembly operations

2. Assembly operations in production line

3. ESD safe procedures and practices

4. Health & Safety

Handset

4

-ITI/Diploma or Qualified on Handset Repair Engg QP with 1 year experience

41

Hand Soldering Technician Telecom Board: - Hand soldering technician handles soldering of components, rework, cleaning and inspection of telecom boards.

Key Activities

1. High density hand soldering of components on telecom boards

2. Rework on defects and undertake selective soldering

3. Cleaning and inspection of telecom boards

4. Health and Safety

Handset

4

-10+2

42

Wireless Technician: - Wireless Technician is responsible for installation, configuration and testing of WiFi Backhaul Eqpt (5 GHz) and WiFi Access Points (2.4 GHz) for broadband access. He also establishes connectivity in the backhaul network.

Key Activities

1. WiFi Backhaul Equipment (5 GHz) & WiFi Access  Points (2.4 GHz) wiring & Installation at different sites

2. Configuration of Equipment and establishing connectivity

3. Troubleshoot to localize and rectify faults.

4. UPS Installation & domestic Power supply checks.

5. Health and Safety

Passive Infrastructure

4

-10+2 class

43

Telecom Tower/ Bay installation Supervisor: - Telecom tower/ bay installation supervisor is dealing with industry standard techniques for interpretation of civil, mechanical and electrical drawings to supervise assembly and installation of telecom equipment bays and towers .

Key Activities

1. Tower/Bay installation-Mechanical

2. Tower/Bay installation- Electrical

3. Tower/Bay Installation- Electromechanical

4. Maintain a healthy, safe and secure working Environment.

Passive Infrastructure

4

-ITI

-B.Tech (Mechanical, Electrical, Civil)

44

Telecom Technician - IoT Devices/Systems (Installation & M2M Communication Setup): - IoT installation and service technician is responsible for onsite installation of IoT devices, their configuration and establishing device communication as per the required protocol.

Key Activities

1. Installation of IoT devices at customer premise/equipment

2. Configuring IoT devices and establishing communication links

3. Undertake Level 1 Troubleshooting of IoT devices

4. Health and Safety

Network Management

4

-10 + 2 preferably

45

Network Engineer: - Network Engineer is responsible for establishing network infrastructure. Carry out preventive maintenance of the network by ensuring connectivity is always maintained & is error and loop free. Person should be able to perform corrective maintenance & troubleshooting during network failure.

Key Activities

1. Establishment of Network Infrastructure

2. Perform Preventive Maintenance

3. Perform Corrective Maintenance & Troubleshooting

4. Maintain a Healthy, Safe and Secure Working Environment

Network Management

4

-Diploma/ITI

 

 

 

 

 

 

 

 

 

 

 


NOS will help individuals to:

  • Create a checklist to measure own performance.
  • Develop new skills and enhance existing skills.
  • Understand and facilitate career progression at the workplace. It will also help in lateral/vertical movement within the organization.
  • Assess self performance against expected job description as well as assess one’s competence against other job roles and thus gauge suitability for career moves.

NOS will help employers to:

  • Increase business productivity by developing a better trained, better equipped and more effective workforce.
  • Reduce the costs for recruitment by hiring industry ready people who are already meet the criteria mentioned in occupational standard like performance criteria, knowledge and understanding.
  • Develop training programs to address both organizational and individual learning needs. The training can then be evaluated against the outcomes.
  • Arrive at a similar job description for a particular job role to maintain uniformity across the industry.
;